Returns & Exchanges

East Coast Paintball Supply offers a 30-day return policy for unused, unopened gear in its original packaging. We are dedicated to ensuring you have the right equipment to dominate the field with complete confidence.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely place the unused items in their original manufacturer packaging, ensuring all tags, manuals, and accessories are included to avoid restocking fees.

• 3.
  Ship to HQ

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for reference.

• 4.
  Inspection & Refund

  Once our technicians verify the condition of the equipment, your refund or exchange will be processed within 5-7 business days to your original payment method.